bdjle Privacy Policy
We are committed to protecting your personal information — learn how we collect, store, and use your data.
Introduction
bdjle is a trusted online gaming and betting platform for players in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy describes what information we collect when you use the bdjle website, why we collect it, how we use it, and what steps we take to protect your information.
This policy applies to the bdjle website (https://bdjle.cam) and all services connected to it. By using our platform, you are considered to have agreed to the terms of this privacy policy. We reserve the right to update this policy at any time, and users will be notified of significant changes.
For any questions, contact us at: [email protected] — our team is available 24/7 to assist you.
Information We Collect
We collect various types of information during registration and use of the bdjle platform. This information is used to improve our services, ensure security, and meet legal obligations.
1.1 Personally Identifiable Information
During account registration we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only for those aged 21 and above)
- Email address
- Mobile number
- National ID card or passport number (when identity verification is required)
- Residential address
1.2 Financial Information
For transaction processing and fraud prevention we collect:
- bKash, Nagad, Rocket account numbers (for deposits and withdrawals)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
1.3 Gaming Activity Information
- Game play history and duration
- Bet amounts and results
- Preferred game categories
- Bonus usage records
1.4 Technical Information
- IP address
- Device type and operating system
- Browser type and version
- Login and logout times
- Cookie and session data
How We Collect Information
bdjle collects user information through various methods. We maintain the highest standards of data security in every method we use.
2.1 Direct Collection
When you provide information to our platform yourself:
- When filling out a registration form
- When updating your account profile
- When requesting a deposit or withdrawal
- When contacting customer support
- During the KYC (Know Your Customer) verification process
2.2 Automatic Collection
Information collected automatically while you use the platform:
- Through cookies and local storage
- Through web analytics tools
- Through server log files
- Through the payment gateway system
2.3 Through Third Parties
In some cases information may be collected from legitimate third-party sources:
- Identity verification service providers
- Fraud prevention providers
- Payment processors (bKash, Nagad, Rocket)
Purpose of Using Information
bdjle uses your information only for specific and legitimate purposes. We never use your information unnecessarily or transfer it to unauthorized third parties.
3.1 Service Delivery and Account Management
- Creating and managing your account
- Login and security verification
- Processing deposits and withdrawals
- Providing bonuses and promotions
- Managing VIP program participation
3.2 Security and Compliance
- Preventing fraud and money laundering
- Detecting unauthorized access to accounts
- Age verification (confirming 21+)
- Implementing responsible gaming guidelines
- Meeting legal and regulatory obligations
3.3 Communication and Customer Support
- Sending transaction notifications
- Providing customer support
- Notifying users of important policy changes
- Account-related alerts
3.4 Platform Development
- Improving the user experience
- Resolving technical issues
- Testing and developing new features
- Analysing service quality
We never sell your information to third parties. Use of information is always limited to the purposes described in this policy.
Sharing and Disclosure of Information
bdjle follows a strict privacy policy and does not share your information with anyone unnecessarily. We may share information only in the circumstances listed below:
4.1 Service Provider Partners
Limited information may be shared with trusted technology and service providers to operate our services:
- Payment processing partners (bKash, Nagad, Rocket)
- Identity verification services
- Cybersecurity tool providers
- Game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.)
All such partners may use your information only for their designated tasks.
4.2 Legal Obligations
We may be legally required to disclose information in the following circumstances:
- Court orders or valid legal directives
- Requests from government investigative agencies
- Compliance with anti-money laundering laws
- Requirements of national security or public safety
4.3 Business Restructuring
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. However, the new authority will be bound to comply with the terms of this privacy policy.
4.4 What We Never Do
- Sell information to third parties
- Share information without authorization for marketing purposes
- Create social media profiles without your permission
Data Security Measures
bdjle uses industry-standard technology and practices to protect your information. Our security infrastructure protects your personal and financial information from unauthorized access, modification, or disclosure.
5.1 Technical Security
- SSL/TLS encryption — 256-bit encryption for all data transfers
- Data Encryption — Sensitive stored data is kept in encrypted form
- Firewall and Intrusion Detection System
- Secure Payment Gateway
- Two-Factor Authentication feature
5.2 Administrative Security
- Strict data privacy training for staff
- Minimum access privilege policy — staff can only access information necessary for their role
- Regular security audits
- Third-party security assessments
5.3 Data Breach Response
If a data breach occurs, we will promptly notify the affected users and conduct an investigation. We will take all necessary steps to keep the damage to a minimum.
Never share your account password with anyone. bdjle never asks for your password via email or live chat.
Cookies & Tracking
bdjle uses cookies and similar tracking technologies that improve your browsing experience and ensure the platform functions properly.
6.1 Types of Cookies
- Essential Cookies: Required for the core functionality of the site. They store login sessions, security tokens, and language preferences. These cannot be disabled.
- Analytics Cookies: Used to understand how users interact with the site. This data is aggregated and anonymised.
- Preference Cookies: Used to remember your preferred games, language, and other settings.
- Security Cookies: Help with fraud detection and account protection.
6.2 Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may cause some important site features to stop working correctly, such as staying logged in and processing secure payments.
6.3 Local Storage
In addition to cookies, we use browser local storage to save a limited amount of data on your device. This data stays on your device only and is not sent to our servers.
Data Retention Period
bdjle retains your data only for as long as it is necessary or legally required. The retention policy for different types of data is described below:
7.1 Active Account Data
While your account is active, we retain your complete data. This is necessary to provide our services, maintain transaction history, and keep security records.
7.2 After Account Closure
After an account is closed, data may still need to be retained for the following reasons:
- Financial transaction records — until legal obligations are fulfilled
- Identity verification data — until regulatory requirements are met
- Fraud prevention records — for as long as they remain relevant
- Dispute resolution data — until the matter is resolved
7.3 Deletion Requests
You may request that your data be deleted. However, some data may need to be retained for a specified period due to legal obligations. For more details on this, contact us at [email protected].
Your Rights
You have important rights over your personal data. bdjle respects these rights and is committed to responding to any legitimate request you make.
8.1 Right of Access
You can find out at any time what data we hold about you. You can request your data from your account settings or by emailing [email protected].
8.2 Right to Rectification
If any of your data is inaccurate or incomplete, you can request that it be corrected. We will make the correction as quickly as possible.
8.3 Right to Erasure
In certain circumstances you may request that your data be deleted. However, due to legal obligations or legitimate interests, we may not be able to erase all data immediately.
8.4 Right to Restrict Processing
In some circumstances you may request that the processing of your data be restricted, for example if the accuracy of the data is in question.
8.5 Right to Lodge a Complaint
If you believe we have violated your privacy, please first raise a complaint at [email protected]. We will respond within 30 business days.
To exercise any of your rights, contact us via our 24/7 live chat or email.
Protection of Minors
bdjle strictly prohibits use of the platform by anyone under the age of 21. Our services are for users aged 21 and above only.
- Age verification is mandatory at the time of registration
- Date of birth and identity document are verified during the KYC process
- We do not knowingly collect or store any data from anyone under the age of 21
- If it becomes known that a minor has registered, the account will be closed immediately and the associated data will be deleted
If you suspect that a minor is attempting to use our platform, please notify us at [email protected].
Policy Changes
bdjle may review and update this privacy policy from time to time. This policy may be revised due to changes in business operations, technology, or legal requirements.
10.1 Notification of Changes
For significant changes, we will notify users in the following ways:
- A notification will be sent to the registered email address
- A notice will be displayed upon logging in to the platform
- The "Last Updated" date on this page will be changed
10.2 Effect of Changes
Continued use of the platform after the revised policy is published will be considered as your agreement to the new policy. If you do not agree to the new policy, you may request that your account be closed.
Contact Us
For any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our team is available 24/7 to assist you in Bengali.
When sending a privacy-related request, please use your registered email address and write "Privacy Policy Request" in the subject line. This will help us process your request quickly and accurately.